This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.



Here is an overview of the services provided by NHS England.

Some of these services include:

  • Emergency and Urgent care
  • General Practitioners (GP's)
  • Self Help services - such as pharmacies
  • Dental care

However choosing the service which best suits you is not always easy and there can often be more than one avenue that suits your situation.


If your not sure on which route to take, please use the check list below to help you identify the best starting point based on your needs.

111Call NHS 111 if you urgently need medical help or advice but it's not a life threatening situation. You can call NHS 111 if you're not sure which NHS service your need

pharmacyAsk your local Pharmacist for advice - your pharmacist can give you advice for many common minor illnesses, such as diarrhoea, minor infections, headache, travel advice or sore throats - NHS Choices

gpMake an appointment with your GP if you are feeling unwell and it is not an emergency

walk inVisit a walk-in/urgent care centre if you have a minor illness or injury (cuts, sprains or rashes) and it cant wait until your GP surgery is open

a+eCall 999 if someone is seriously ill or injured and their life is at risk

Self referral to Physiotherapy

If you feel that you could benefit from Physiotherapy and don't want to wait weeks for an appointment please contact Physiotherapy Direct on 01509 564379 during the telephone consultation you will be asked for the following:

  • Your NHS number (your surgery can provide this information)
  • Your current address and mobile/home number(s)
  • Your Next of Kin details - such as contact information
  • GP Surgery name and address

Please make sure that you have this information to hand when contacting the Physiotherapy Team. You may also be asked for information relating to your problem, your communication needs and your ethnicity.

Click here to download the Physiotherapy Direct Self Referral Card

BPAS     bpas

If you discover that you have a pregnancy that you feel you are unable to continue with, Bpas will provide help and support so that you can make a decision that is fight for you. In addition to abortion advice and treatment, Bpas provide other services through their network of reproductive healthcare centres, which include:

  • Pregnancy testing 
  • Counselling
  • Sexually Transmitted Infection Screening
  • Contraception
  • Vasectomy 

You can self refer to their services just complete the Self referral form or call them on 03457 30 40 30 to book an appointment. 

Click here to find your nearest clinic

C4LChange 4 Life

There are many ways in which to ensure that your children are getting enough of the correct foods, sugars, proteins and other essential vitamins within their daily diets. By joining Change 4 Life you can get money off vouchers, top tips on how to start making healthier choices for your children.

Millions of families have already made healthier changes - you can, too!

 To sign up Click here to Join Change4Life and start making healthier  choices for your family. You can also use their FREE app to access over 160 quick, easy and tasty recipes with step by step videos. 

Get it on Google Play         Available on the App Store


 For more information about Change 4 Life please visit their website Change 4 Life

           Change4Life Snacking    Change4Life Teeth Hygiene   Change4Life Dental Top Tip

 Fun ideas to help your kids stay healthy

Local Area Coordinator

Lisa Manley is our Local Area Coordinator, the areas that she covers are Agar Nook, Greenhill, Coalville East & West and Snibston North & South.

Some of the services that she can offer to you and your family include:

  • Help setting goals
  • Provides information
  • Provides support people to access the right services if required
  • Listen to ideas from the community
  • Connects people to groups for informal support
  • Spends time to understand a person's strengths and aspirations

 To get in touch with Lisa please contact her on 07966 111026 or for more information Click here to download the Local Area Coordinator leaflet


Podiatry services aim to keep the population mobile, help users to keep their independence and maintain their quality of life, by providing an expert and complete range of services for those with a clinical, medical and/or physical need. These services include:

  • Corn, Callious and nail treatment
  • High risk diabetic foot ulcer care
  • Complex biomechanical assessment and treatment
  • Provision of insoles and Orthoctics

Treatment plans are individual aiming to either resolve the problem or to reach a level of maintenance and comfort.

Click here to download the Podiatry Self-referral form you may need your NHS number, if you don't already know it just contact reception and this can be provided to you.

Lets Talk Well being

Lets Talk Well-being is a service that provides psychological assessment and treatment for what are known as mild to moderate mental health problems - such depression.

1 in 4 people will suffer with their mental health at some point in their lives

This service is part of the National Improving to Psychological Therapies (IAPT) programme. For more information visit Lets Talk Wellbeing website or call them on 0115 876 0157 or alternatively you can complete their online self-referral form by following this link Lets Talk Self-Referral

This service is available for people aged 16 and over living in Leicester City, Leicestershire County and Rutland.

LEAP - Lifestyle, Eating, Activity Programme

LEAP is a completely FREE 10 week weight management programme for adults in Leicestershire. It combines nutrition sessions led by a registered dietician followed by an exercise session with an activity instructor.

Fed up of dieting then this programme is for you - You can learn topics such as:

  • Balanced eating
  • Portion sizes
  • How to read food labels
  • Eating out the healthy way
  • Emotional eating
  • Why 'diets' don't work
  • Which exercises suit you and your needs best

LEAP has already helped hundreds of people across Leicestershire lose weight - and keep it off !!

 If this service is something that you feel would benefit your self please call them on 0116 222 7154

DHAL - Diet, Health and Activity in Leicester  

DHAL is a 10 week weight management programme targeting the South Asian community in Leicester. It is run by Leicestershire Nutrition & Dietetic services working in partnership with physical activity instructors. 

For more information  Click here to download the DHAL information sheet or call them on 0116 222 7154

The Silver Line Charity

There is no need to be alone! slc

The Silver Line Charity is a helpline for older people. It is FREE and confidential helpline available 24 hours a day, 7 days a week and 365 days a year. They offer information, advice and friendship through their helpline and services.

More than half of people aged 75 and over live alone with 1 in 10 suffering intense loneliness.

Some of the services available include:

  • Telephone Friendship - a weekly 30 minute call between an older person and a Silver Line Friend Volunteer
  • Silver Letters - a fortnightly exchange of a letter between an older person and a volunteer Silver Line Friend
  • Silver Circles - a call between a group of older people on a shared interest or topic, taking place each week for 60 minutes
  • Silver Line Connects - help with informing and connecting an older person with national and local services

For more information please visit their website The Silver Line Charity or call them on 0800 470 80 90

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website