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Your GP practice is open: but you will notice some differences

 

Along with all GP Practices in Leicester, Leicestershire and Rutland, we are delivering the covid vaccination programme. This is the biggest immunisation programme in the history of the NHS in response to one of the most serious challenges to public health the world has faced. This vital work will prevent thousands of people suffering serious illness or hospitalisation. We are proud to be involved in this essential work.

 

We also know that our patients continue to need our help with all the usual health care needs they have. So, although we are very busy we remain open to provide the care you need. It's important to:

  • get medical help if you think you need it

  • keep any appointments or procedures you have booked – unless you’re told not to go

  • go to hospital if you’re advised to

 

However, during this busy time and with Covid still a significant threat to people’s health we ask for your ongoing co-operation and understanding to help us help you.  This means:

 

1. We may have to rearrange appointments or clinics, sometimes at short notice

2. To prevent the spread of coronavirus (COVID-19) there have been changes to GP appointments. But it's still important to get help from us if you need it. You can contact your GP surgery by:

  • visiting our website

  • using the NHS App (see below)

  • calling us

  • You can also order repeat prescriptions online 

3. You will only be asked to visit the surgery if absolutely necessary. We will advise you about what to do. A phone or video call with a GP, nurse or other healthcare professional may be booked for you. We will discuss the best option with you.

4. Reception staff may ask you a few questions about your condition to make sure you get the right care you need. They will never make a clinical decision about whether you need see a doctor but will be able to advise you about what the alternatives are if appropriate;

5. Your local pharmacist can provide advice and treatments for minor ailments and conditions and without the need to book an appointment;

6. Often you can use self –care to meet your health needs. The best place to get accurate health information is the NHS website. The NHS website has information and advice on medical conditions and symptoms, common medicines, healthy lifestyle

7. Go Digital! The NHS has a range of Apps that can help you look after yourself. You can use online services and apps that may allow you to: Visit Health at home to take control of your health and wellbeing with advice and information on self-care, conditions, treatments and medicines. You can use online services and apps that may allow you to:

  • order repeat prescriptions

  • see parts of your health record, including test results

  • book, check or cancel appointments

8. If you have an urgent care need you can also call NHS 111 which is available 24 hours a day, 7 days a week

9. The NHS APP is a simple and secure way to access a range of NHS services on your smartphone or tablet

Thank you very much for your continued support and please continue to follow the public health advice and stay safe during this pandemic.

 

Your GP Practice Team

 

Important Information about the coronavirus (COVID-19)

For the latest updates and information visit the UK Government coronavirus website.

Latest Coronavirus Advice

During this uncertain time we have put in the following measures:

Repeat Medication

If you require repeat Medication and have access to the internet please where possible order via SystmOnline or the NHS app. If you do not have an online log in for these services, we can accept your repeat prescription order in writing, please ensure you state your full name and date of birth when ordering. Requests can be posted via the letter box at the front entrance.

Appointments

All our appointment will be done via the telephone in the first instance you will be seen face to face if it is deemed appropriate and safe to do so. Please do not enter the surgery unless you have been triaged by a clinician.

Face coverings

 

The British Medical Association (BMA) has called for face coverings to become compulsory in GP practices, after the Government announced they will be mandatory in hospitals. This will apply from Monday 15th June. 

 

We kindly ask all patients and visitors attending the surgery to please wear a face mask or face covering. This can be a scarf or something similar, it doesn't have to be a medical grade face mask. This will help to reduce the spread of coronovirus. 

 

Please see the link below on different ways you can make your own face covering : 

 

https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering

 

Thank you for your cooperation and support in fighting against the coronavirus.

What to do if you have Coronavirus symptoms

Continue to stay at home if you have either:

  • a high temperature
  • new, continuous cough
  • Loss of taste or smell

To protect others, do not come to the surgery, pharmacy or hospital. Stay at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Use the 111 online coronavirus service

Only call 111 if you cannot get help online.

For information on:

We would like to thank all our patients for your cooperation during this time.

Welcome to Broom Leys Surgery

surgery

 Broom Leys Surgery covers most of Coalville and its surrounding villages and is within West Leicestershire Clinical Commissioning Group. We are part of the North West Leicestershire Primary Care Network, working together with local practices to decide what services we provide and ways we can help manage peoples health. For more information on the North West Leicestershire Primary Care Network please click here

Dr Scrivens works alongside 4 salaried GP, three Nurses, two Health Care Assistant as well as our Practice Management Team and Patient Services Team.

We offer a full general practice service and run specialist clinics for children, pregnant women, Family Planning Advice, diabetes and asthma sufferers and for patients needing minor surgery. At Broom Leys Surgery we aim to treat all our patients promptly, courteously and in complete confidence.

If you live in our practice area and would like to register with us, please check that you are within our catchment area by using the link on our New Patients page.

Following this, please complete our registration forms that are downloadable from our New Patients page or available to collect from our reception.

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Help us to spread the word and raise awareness - Get Your Smears Booked Ladies!! - Post a selfie on social media - Just speak to our Nursing team at your appointment. 

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Patients With Particular Needs

Our surgery is accessible to patients using a wheelchair. We also have a parking space reserved for patients displaying a disabled parking badge.

For patients with hearing problems, we have both fixed and portable loop equipment. We can arrange interpretation and translation services in person or by phone for patients who do not speak English. Please let us know if you need this service when booking an appointment. 

(Site updated 20/06/2021)
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