Urgent cases are seen on the day.
Routine appointments can be booked through reception or via our online services. You can pre-book appointments with GP's and Nurses up to 4 weeks in advance. GP's can offer you either face-to-face appointments or telephone consultations.
Face-to-face appointments are allocated a 10 minute time slot. If you think you will need longer than this please book more than one appointment.
Nurses based in our practice treat patients for a wide range of common conditions. Under normal conditions you can expect to see a nurse within one working day.
Let us know if more than one person in the family needs to be seen or you have more than one problem you wish to discuss as this will need extra appointment time.
Tell us if you want someone to accompany you during an examination or a private room to discuss any matters. Remember that the results of tests can only be given to the patient.
Please note we have trained chaperones on site who can accompany you during your consultation whether you need an examination or not. Our Chaperones are trained to provide confidential support for all patients who require assistance or support during a GP or Nurse consultation.
Click here to download our Appointments Leaflet
You can help us by:
- Being on time for your appointment.
- Letting us know if you need to cancel
- Calling for a home visit or urgent appointment before 10:30 am
- Ringing for the results of tests between 11:00 am and 12.30 pm and between 3:00 pm and 5.30 pm when the reception is usually less busy.
PLEASE NOTE that we now offer pre-bookable appointments using SystmOnline .... please come in to the surgery to register for your unique password to Log in. You will need to bring in two forms of ID to register for this service one of which must be photo ID and the other must contain your current address.
The practice has a ‘Did Not Attend’ policy. If a patient fails to attend a pre-booked appointment a warning letter will be sent. If this happens THREE times, a meeting date will be set to discuss possible removal from the practice, which would results in you needing to re-register at a new surgery.