The way repeat prescriptions are being ordered is changing, from 30 June 2019 you will have to order your repeat prescriptions directly through the practice, and NOT through your high street or internet pharmacy or appliance contractor.
Being in charge of ordering your own repeat prescriptions ensures you only get the medicine you need at the time you need it. It can help prevent build up of unused or old medicines at home which improves safety and saves medicine waste and valuable NHS resources.
If you already order your repeat prescriptions directly through the practice, this change will not effect you. When you order your repeat prescription directly though the practice, your pharmacy will continue to collect or receive your prescription as before. Pharmacies may also continue to deliver your prescription if they offer this service.
When to order your repeat medicine
Order your repeat prescription when you have 10 days of medicine left. This will give the practice and your pharmacy time to process and prepare your prescription and ensure that you do not run out.
Repeat prescription requests can be:
- Requested online via the link at the top of this page if you have a SystmOnline account
- Via the NHS app if you have an account
- Dropped of at the surgery - we have a Letterbox at the main entrance.
- Posted to the surgery
For normal repeat prescription requests, please allow 48 hours for collection (please do not count Saturday or Sunday).
Please be aware items requested that are not on your repeat prescription list may take up to 72 hours.
Electronic Repeat Dispensing(eRDS)
In a bid to minimise disruption to prescription supplies for patients who are on long term stable medication we are starting to use a system called Electronic Repeat Dispensing Service (eRDS) – sometimes referred to as a ‘batch prescription’.
A member of our medicines team may contact you to discuss this. eRDS means that a set number of your usual repeat prescription(s) will be sent in advance to your nominated pharmacy; sufficient prescriptions until your next review is due with a member of the practice team.
You will not need to request a repeat prescription from the practice but instead go directly to your usual pharmacy each time you need your medication - please click here for the information leaflet
For your safety, we are unable to take medication requests by telephone.
Your prescription can be collected from reception once ready. Alternatively, if you provide us with a pharmacy nomination we can send your prescription electronically to your chosen pharmacy for you to collect this will save you time and a trip to the practice.
Click here to download the Acute Medication Request Form
Click here to download the Gluten Free Order Form
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please Note: Not all reviews can be done over the telephone