Prescriptions

Ordering repeat prescriptions

Order your repeat prescription when you have 10 days of medicine left. This will give the practice and your pharmacy time to process and prepare your prescription and ensure that you do not run out.

The easiest ways to order repeat prescriptions are:

using your NHS account (through the NHS website or in the NHS App)
using the GP online system: SystmOnline

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

drop off at the surgery – we have a Letterbox at the main entrance
post to the surgery.

We do not take repeat prescription requests over the phone or email.

Medication Reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Prescription Charges

Find out more about prescription charges (nhs.uk).

What to do with old medicines

Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.

Gluten-free foods prescribing

The prescribing of gluten-free foods in Leicester, Leicestershire and Rutland (LLR) is ending from 1 February 2025.

The LLR Integrated Care Board (ICB), the organisation that plans local NHS services, took the decision at its meeting on 12 December 2024, following a lengthy consultation process including discussions with patient representative groups and clinicians including GPs, dietitians and pharmacists.

Where you can find out more

For further information about the changes to the prescribing of Gluten-free products and the support available please visit the local NHS website.

Gluten-free foods prescribing - LLR ICB

To find out more about Coeliac Disease and how to manage symptoms

Start Here

There is a lot of information on the Coeliac UK website at www.coeliac.org.uk that you can access if you want advice about your diet including:

- Home of Gluten free recipes
- Diet and health workshops
- Food and drink information
- Gluten-free food on a budget

The Association of UK Dietitians also have a range of support and information www.bda.uk.com/resource/coeliac-disease-and-Gluten-free-diet.html

The BBC Good Food website also contains top 10 tips for a gluten free diet www.bbcgoodfood.com/health/special-diets/top-10-tips-gluten-free-diet

Patient Webinars are also available to view on Overview of Coeliac Disease – patientwebinars.co.uk

There is local advice and support available on the cost of living from Leicestershire County Council
Cost of living support

If you require specific advice, please ask your GP if you can be referred to a dietitian. If you have a general enquiry about the changes, you can:

- Email: llricb-llr.beinvolved@nhs.net
- Telephone: 0116 295 3405
- Write: Leicester, Leicestershire and Rutland Integrated Care Board, Room G30, Pen Lloyd Building, Leicestershire County Council, Leicester Road, Glenfield, Leicester LE3 8TB

Queries about your medication

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Medicines A - Z

If you would like to speak to someone at the surgery contact the surgery on 01530 832095 or